Education, technology, Text line, Uncategorized, Youth Tara Conley Education, technology, Text line, Uncategorized, Youth Tara Conley

Participatory Design and Young People as 'Possibilities Personified'

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 Tara L. Conley, Teachers College, Columbia University (March 29, 2013)

This past Friday, I had the opportunity to speak about participatory design and fostering critical connections in our work with young people. Though the talk was meant as a brief audition for TEDxTeachersCollege next month, I was able to share some of the work I've been doing with young people involved in building a text line for court-involved youth in NYC.

As I continue to work with young people on the mobile initiative, I'm beginning to understand why it's important for us, as educators, designers, researchers, and social entrepreneurs to involve young people in the work that we're doing. Particularly if your mission is to actively support communities and young people, it's important to involve motivated young leaders because, quite frankly, they know more than we do about what's best for their neighborhoods, families, and local cohorts. It's sounds simple enough but you'd be surprised at how much we end up not actively involving young people in work that is meant to support their growth.

In this brief 5-minute talk I outline some of the reasons why I believe that participating in collaborative working groups is an effective strategy for community building and social entrepreneurship. I also touch on the idea that the process of building and creating technology platforms with others may result in a kinship formation experience where we not only produce knowledge together but we do so in a way that can yield sustainable outcomes for surrounding communities.

A few key definitions and insights that inform my work thus far:

Participatory Design

"Participatory design is a hybrid experience where participants are neither user or developer but both simultaneously. Characteristics of PD experiences include 'challenging assumptions, learning reciprocally, and creating new ideas, which emerge through negotiation and co-creation of identities, working languages, understandings, and relationships, and polyvocal (many-voiced) discussions across and through differences'" (Muller; 2002).

 

“‘Believing in the potential of everyone to design is more egalitarian than believing in exclusive talents and specialised roles. However, this is not the same as involving every potential user in every design project, or at all stages, or in the same way as the next person" (Light & Luckin, 2008).

It is not the hand that makes the designer, it’s the eye. Learning to design is learning to see . . .Our experience sharpens our eyes to certain perceptions and shapes what we expect to see, just as what we expect to see shapes our experience. Our reality is perspectival. Although we don’t perceive and sense things that a more experienced practitioner can, we can learn. (Reichenstein; 2013).

Transcript from my talk below.

Thank you.

I’d like to share a quote with you from author Margaret Wheatley, who received her doctorate in education from Harvard University. She wrote in 2006,

“Rather than worry about critical mass, our work is to foster critical connections.  We don't need to convince large numbers of people to change; instead, we need to connect with kindred spirits.  Through these relationships, we will develop the new knowledge, practices, courage, and commitment that lead to broad-based change”

I recently received a Media Ideation Fellowship grant that will allow me to begin developing a text line for court-involved youth in New York City. The text line will support young people involved in foster care, juvenile justice, and criminal justice systems so that can use their cell phones to access educational, vocational, and intervention support resources.

I’m currently working directly with young people who serve on the text line youth advisory board to develop the mobile initiative.

For the TEDxTeachersCollege conference, I would like to talk about the significance of collaborative working groups between young people and social entrepreneurs, and the exponential impact this particular collaborative cohort has on the broader community.

I want to talk about how we can, as Margaret Wheatley amply describes, foster critical connections through our work and by way of democratic working processes, and through what Oliver Reichenstein articulates as an understanding that learning to design (in what ever form that may take for educators, scholars, and designers) means learning to see. Learning to see.

To that end, I want to discuss how we might envision and situate technology artifacts as points of entry where community building and kinships can emerge. And how we might re-conceptualize the process of building and incorporating technologies in learning spaces with members of communities we wish to serve.

While working with the youth advisory board over the past four weeks, I’m beginning to notice these sort of third space, or hybrid, themes come about, and I want to share these themes with the TC community as a way to inform our teaching, researching, and design practices.

Some of the themes I’ve noticed include:

  • The idea that social entrepreneurship is fundamentally participatory
  • That participatory design methods as defined by Mueller look more and more like kinship formations
  • Also the idea that critical connections yield knowledge production that is local, specific, and sustainable
  • And the idea that hybridization does not only apply to theory and practice but also applies to entrepreneurship and learning
  • And finally, it is the notion that education is a concept we can actually define through democratic learning processes and, most importantly, through love.

Before I go, I want to share with you a story. I was walking home with one of the youth advisory board members recently. And she told me that when she first heard about the opportunity to be part of the development of the text line she knew she wanted to be involved. She told me that she thought the text line would be a great way for court-involved youth to access resources that were usually difficult to impossible to access. Then she said to me, “You know, when I first head that someone was developing a text line for court-involved youth, my first thought was, ‘Wow! Someone out there actually cares about fosters kids.’”

That was my ah-ha moment. That was when I realized why it’s so important for us to develop strategies and create spaces where we involved young people in our teaching, researching, and design methods.

Because young people are not statistics or bodies to fill up classrooms, residential facilities, or prisons. They are media makers. They are developers. They are designers. Young people, especially the one I work with, are possibilities personified. Thank you.

References

Fouche, R. (2013). “From Black Inventors to One Laptop Per Child: Exploring a Racial Politics of Technology” in Race after the Internet, L. Nakamura & P. A. Chow-White (EDs). (pp. 61-83)

Kensing, F. and J. Blomberg. (1998). Participatory Design: Issues and Concerns

Light, A., and Luckin, R. (2008). Designing for social justice: People, technology, and learning. Futurelab: http://archive.futurelab.org.uk/resources/publications-reports-articles/opening-education-reports/

Muller, M. J. Participatory design: The third space in HCI. In J. A. Jacko and A. Sears (Eds.), The Human Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, Lawrence Erlbaum, Mahwah, NJ, 2002, 1051–1068.

Reinchenstein, O. (2013). Learning to see.

 

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technology, Text line, Youth Tara Conley technology, Text line, Youth Tara Conley

Founder Tara L. Conley Named 2013 Media Ideation Fellow

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I'm so pleased to announced that I've been named as one of the 2013 Media Ideation Fellows! I, along with Kristy Tillman, Charles DeTar, and Yongjun Heo are among the very first class of fellows supported by the Media Ideation Fellowship, a Voqal initiative.

Several months ago, I asked for your nomination for the fellowship and many of you came through with support. For that, I thank you. I'm humbled and overwhelmed with gratitude, especially knowing that my work will be supported financially and by way of professional mentorship. Through the generous support of the Media Ideation Fund, I will be able to begin developing a text line for court-involved youth in New York City.

mediaideation_logo

The Text Line for Court-Involved (CI) Youth [official name TBD] will provide anonymous means for young people who are tethered to foster care, juvenile justice, and criminal justice systems in New York City to access resources and seek support beyond the institutions to which they are bound.

Eventually, users of the text line will be able to:

  • Access available tutoring services and job listings in their neighborhoods.
  • Access family planning and mental health services.
  • Connect immediately to crisis and emergency response hotlines.
  • Set up reminders for court dates and other appointments.
  • Receive automated information about Know Your Rights (ACLU) and tips/suggestions about how to talk to lawyers and caseworkers.

There is a tremendous amount of work ahead and the fellowship marks only the beginning of further development that will need to be completed to ensure that young people involved in foster care and juvenile justice systems receive the support and resources they need and deserve.

So far this month I've been meeting (and hanging out!) with several young people who are serving as youth advisory board members. Their insights, stories, and perspectives will inform the purpose and uses of the line. The youth advisory board members will be making their public debut on MEDIA MAKE CHANGE very soon, so stick around and prepare to be touched and inspired by the work these incredible young people are doing. I can't wait for you to meet them!

I'll continue to keep MMC readers updated on new developments within the next few months. In addition to a beta launch of the text line, we will also be launching an official Facebook group page that will begin connecting agencies, organizations, resources, and CI youth online and via social media.

Finally, I invite those who will be in the NYC area on March 29th, 2013 to come support me as I audition for TEDxTeachersCollege. I'll be giving a brief pitch on a proposed TED talk about participatory design and how mobile technology can enable members of transient and displaced groups to build stronger connections and networked communities across contexts. It'll be like American Idol for nerds! You can register for the conference by going to TEDxTeachersCollege.com

TC’s Got Talent final

With that, I leave you with an excerpt about critical connections that has stayed with me since I began this work. The quote comes from Margaret Wheatley.

Rather than worry about critical mass, our work is to foster critical connections.  We don't need to convince large numbers of people to change; instead, we need to connect with kindred spirits.  Through these relationships, we will develop the new knowledge, practices, courage, and commitment that lead to broad-based change (2006).

If you are a mobile strategist, funder, or developer and interested in learning more about the text line, please email me directly at tara [at] mediamakechange [dot] org.

 

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Hurricane Katrina, hurricane Sandy, Social Media Tara Conley Hurricane Katrina, hurricane Sandy, Social Media Tara Conley

Post-Hurricane Sandy Online Resources

A parking lot full of yellow cabs is flooded as a result of Hurricane Sandy on Tuesday, Oct. 30, 2012 in Hoboken, NJ. (via Facebook)

Back in 2005, after hurricane Katrina shattered the Gulf Coast, I began monitoring several online networks created and cultivated by what I called women virtual volunteers. Though Twitter and Facebook weren't around back then, women were created blogs, list servs, and newsgroups in efforts to provide relief support for victims and survivors of hurricane Katrina. This was the first time I witnessed people gathering across time and space to pull their resources online after a natural disaster. It's important to note that at the time, the nurture-networks I looked at were also created in response to lack of support from the federal government, namely FEMA.

Seven years after hurricane Katrina, the country has yet again been devastated by a natural disaster in the form of hurricane Sandy.  People along the east coast, and parts of the midwest, are currently assessing widespread damage as a result of a massive storm surge lasting several hours.

As we saw during hurricane Katrina, people have taken to social media to help spread the word about damage and to provide resources for victims and survivors of the storm. However, unlike what we saw during Katrina; that is, when social media looked more like Yahoo! news groups and comments sections of blog posts, those directly and indirectly affected by Sandy have taken to popular social networks like Twitter, Facebook, and even Storify to provide the nation with up-to-date information and online resources. And it's not only traditional journalists and reporters creating these spaces, but also everyday citizens with a cell phone and a wifi connection.

In my continuing efforts to monitor online networks post-Sandy, I've put together a (growing) list of resources that I hope folks will find useful as we begin the arduous process of cleaning up after Sandy. If you have more resources to share, please do so below in the comments section. You may also tweet us @mediamakechange

IMAGES AND STORIES FROM THE STORM

ABC 7 Storify Hurricane Sandy: http://storify.com/EyewitnessNews/hurricane-sandy-1

Storify Users Cover #Sandy: http://storify.com/storify/storify-users-cover-sandy

AcuWeather: Sandy Floods New York City: http://storify.com/breakingweather/photos-sandy-floods-new-york-city-new-jersey

Hurricane Sandy Facebook Group: https://www.facebook.com/pages/Hurricane-Sandy/506493399380778?fref=ts

ORGANIZATIONAL SUPPORT

American Red Cross

@NotifyNYC on Twitter

Google Crisis Map

Disaster Assistance

  • A secure, user-friendly web portal that consolidates information about federally funded government assistance to disaster victims, including the ability to apply for FEMA benefits directly online: http://www.disasterassistance.gov

State Offices of Emergency Management

Disaster Distress Helpline

  • The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. If you or someone you know has been affected by a disaster and needs immediate assistance, please call this multilingual, crisis support service (available 24/7) at (1-800-985-5990) and SMS (text `TalkWithUs' to 66746). Residents in the U.S. and its territories who are experiencing emotional distress related to natural or man-made disasters: http://disasterdistress.samhsa.gov/ toll-free number for information, support, and counseling. You will be connected to the nearest crisis center.

The Salvation Army 

NYC Service 

New York Blood Center

AmeriCares

Direct Relief

 

Sources: Facebook, CraigConnects, Huffington Post

Related Stories: Hurricane Sandy: Red Cross, Other Relief Organizations See Social Media as 'Double-Edged Sword' For Relief Efforts

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Gender, Social Media, technology, Video, Youth Tara Conley Gender, Social Media, technology, Video, Youth Tara Conley

To Live and Die in Social Media: What We Can Learn From Amanda Todd and Felicia Garcia

On September 7, 2012, Vancouver teen Amanda Todd posted an 8-minute black and white YouTube video, "My story: Struggling, bullying, suicide, self harm" chronicling her struggles with being teased and harassed by fellow classmates. Todd doesn't speak at all throughout the video, and instead holds up placards in front of a webcam. Each piece of paper outlines her story while viewers are provided with a glimpse into Todd's experiences as a victim of cyberbullying, and as according to Naomi Wolf, a victim of adult male cyberstalking. Others have noted that Todd was also victim of slut shaming, or the idea of "shaming and/or attacking a woman or a girl for being sexual, having one or more sexual partners, acknowledging sexual feelings, and/or acting on sexual feelings" (Finally Feminism).

When describing an altercation she had with her classmates at school, Todd writes, "After I got home all I saw was on Facebook - 'She deserved it. Did you wash the mud out of your hair? - I hope she's dead.'"

On October 10, 2012, approximately one month after Todd posted the video on YouTube, she was found dead after an apparent suicide attempt.

On October 24, nearly two weeks after Amanda Todd reportedly committed suicide, Felicia Garcia, a Staten Island teenager jumped in front of a moving train in New York City. Friends and family said Garcia was bullied in school and online because rumors were spreading that she'd been sexually active with football players at her high school. The last words a friend heard Garcia speak right before falling backwards in the path of a moving train were, "Finally, it's here."

Though Garcia's classmates didn't seem to think she was in trouble, a quick glance at Garcia's Instagram pictures tells another story.

 

Similarly to Todd posting on YouTube, Garcia posted, what I believe to be her last cry for help via Twitter twelve days before she decided to take her own life.

It's heartbreaking to watch our young people take their lives as a result of being bullied by other teens and adults online. As a researcher, I wonder why our young people, girls and boys, decide to use social media as one of the last forms of communication before killing themselves. While it seems like a classic case of cry-for-help, social media further complicates this psychoanalytic narrative by the so-called spectacle in the form of retweets, @ replies, favorites, and likes.

I have to wonder what Amanda and Felicia felt while uploading and posting. What did they really wish to communicate? And has social media now become an alternative to the handwritten suicide letter?

I recently spoke with The Media Bytes about young people in the digital age. I mentioned Amanda Todd in our conversation, in that I believe we failed this young girl in many ways. We had access to knowing and seeing her struggles in a mediated and visible space, yet still we were unable to, or not willing to intervene. During the interview I mentioned that perhaps seeking out social and public spaces while struggling essentially comes down to our basic human need to connect with someone; anyone who will watch our videos and read our tweets.

I understand this need to connect all too well as I also struggled, and was diagnosed with severe depression and post traumatic stress disorder (PTSD) after my father passed away in 2008. I took to singing on Youtube early on while my father was sick. It was a cathartic response to coping with death and dying. It still is. I'm sure if I revisit my Twitter streams, Facebook updates, blog posts, and even SMS text messages during that time immediately after my father's death, I would see myself in my most rawest and vulnerable form. There was something about singing and talking to a camera, then uploading to a public site that allowed me to let go. To where and to whom I let go in this public space was, and is always a risk. But for Amanda and Felicia it was more than simply letting go publicly online, it was a permanent disconnection from a space so-called the 'real' offline world.

Now we are left with YouTube videos, tweets, and Instagram photos that will continue to remind us of our failure as a tribe in the global village.

That said, however, ubiquitous use and mainstream presence of social and mobile media provide a unique opportunity for adults (and anyone else who cares about the well being of young people) to better address youth in crisis. I recognize that the idea of 'crisis' itself carries with it a ton of baggage; what exactly is meant by crisis? Is crisis a word we only use for certain 'kinds' of communities? Is the very idea of wanting to un-do crisis problematic because it automatically assumes something needs to be fixed? And might that 'something' be the child? One look at the comment's section of this post, and the constant victim blaming that ensues, reminds me that we, as a collective, still haven't fully grasped what it means to be empathetic in a crisis situation. So, I recognize the conundrums.

But I also recognize that something unlike anything I've ever witnessed before is happening with our young people in this digital moment. We live in a hypermediated and interconnected world, so much so that we now craft our identities in these public and mediated spaces like corporations do; as brands. We've always created elaborate narratives of ourselves, but now it seems as though these narratives are beginning to take on a posthumous life of their own.

It's fascinating when you think about the posthumous digital life. Yet, I still wonder where do we stand in the midst of this crisis as our young people both live and die in social media?

We simply can't be satisfied with mourning the deaths of these young girls after the fact and behind our computer screens. What keeps us from nurturing our young people while they are alive? What keeps us from engaging them as they explore their multiple and contradictory identities? What keeps us from being more attentive as they express themsevles in these public places---not as a way to police or to monitor inappropriate behaviors---but as a way to gain insight into what's actually happening in their media-rich, public, and interconnected worlds?

Part of what I wish to do as an academic and social entrepreneur is to create spaces where young people like Amanda Todd and Felicia Garcia (who was in foster care) can go to retreat, reconnect, and rebuild. And I believe media and technology can play a transformative role in mediating what I'm calling nurture-networks. But we have to be deliberate and thoughtful in how we further encourage media and technology in the lives of young people, particularly those in crisis.

I recently applied for the Media Ideation Fellowship and my idea is to specifically address the needs and concerns of young people in crisis, namely court-involved youth who are tethered to multiple social institutions like foster care, juvenile, and welfare systems. I'm hoping to create a localized SMS Texline co-developed by and serving the needs of court-inolved youth in New York City. While I understand that media and technology is not *the* answer to address ongoing and dynamic problems young people face in today's world, I do believe that media and tech tools can help to support deliberate efforts in (re)building what's seemingly been broken. As evident with Amanda Todd and Felecia Garcia, our young people are living and dying in these social and mediated spaces, isn't it about time we meet them where they already are?

**Update***

I just discovered that Amanda Todd sang too.

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#RememberKatrina, In Conversation Tara Conley #RememberKatrina, In Conversation Tara Conley

Nominate Tara L. Conley for 2012 Media Ideation Fellowship

Dear family and friends,

I’m writing to you directly for your support in nominating me for the 2012 Media Ideation Fellow (Graduate Level).

The Media Ideation FellowshipSM is an investment in a new generation of social entrepreneurs. Fellows will receive financial resources and mentoring to help bring an early stage idea to life. The Media Ideation FellowshipSM is an opportunity for young innovators to test assumptions, research target audiences, and build strong business plans.

The Media Ideation FellowshipSM is designed to further progressive, social justice-oriented causes. Ideal applicants will have a specific issue or challenge they are looking to address over the course of their fellowship. Projects can be broad in scope, or a simple tool that will help resolve a social inequity or lead to progressive social change.

Why Media Ideation Fellow?

As a Media Ideation Fellow, I will receive a three-month fellowship with a $12,000 stipend and support from mentors in the fields of media and technology.

As some of you may know, since 2010, I’ve dedicated my time and energy to build MEDIA MAKE CHANGE’s brand as best as only one woman could while living in a shoebox apartment located in Harlem, New York. I'm happy to report that as of this summer, MEDIA MAKE CHANGE is officially an LLC in the State of New York. I now seek additional mentorship and financial support to expand MEDIA MAKE CHANGE into the world’s leading incubator for media and technology innovation, ideas, and perspectives for social good.

Specifically, I want to extend MMC's online and mobile platform by building an interactive Call-to-Action Challenge portal (CTAC) that will enable mediamakers, programmers, and designers to submit original ideas and projects that can transform communities and civic engagement practices.

Think: Tech Challenge meets Media That Matters meets Kickstarter.

MEDIA MAKE CHANGE will issue various challenges and calls to action throughout the year so that innovators will have the opportunity to submit their ideas and projects via the CTAC portal, where the public can also make monetary donations.

Challenge prompts might look like the following:

  • Submit an idea to create a web or mobile platform that will help voters in your neighborhood locate voting polls on election night.
  • Submit an idea to create a web or mobile platform that can help organize constituants to support or protest against a policy-based issue.
  • Submit an idea to create an animated short that will inform people about proper recycling practices in your community.
  • Submit an idea to create a web series that will explore the lives of women and girl gamers.
  • Submit an idea to create a web or mobile platform that will monitor street harassment and bullying in your neighborhood.
  • Submit an idea for a digital documentary that explores an issue or perspecitve in the LGBTIQ community.
  • Submit an idea for a robot that can assist elderly individuals with daily tasks.
  • Submit an idea for a mobile or web platform that can help victims and survivors of environmental catastrophes locate family members, pets, and/or food supplies.
  • Submit an idea to create a web or mobile platform that can aid victims of domestic violence and sexual assault.
  • Submit an idea to create a digital documentary that explores colorism across various racial and ethnic communities.

The list goes on.

Innovators can set their own funding goals, and successfully funded projects will receive all donations (minus fees).

Unlike established crowdfunding platforms on the web, MEDIA MAKE CHANGE will create specific challenges for media and tech innovators to explore and submit their ideas to. Don't expect to see projects that will fund tech start-ups or music albums. Instead, MMC's CTAC portal is specific in its challenge prompts, content, and design. Only media platforms, projects, and tech gadgets/apps will apply.

My Herstory

I've spent the last 10 years of my life working and playing as a writer, educator, and mediamaker. Over the past decade, I've had the opportunity to work with well established progressive organizations, and learned a great deal about the power of digital media (in all forms) and technology to support causes and promote democracy.

Currently, as a doctoral student studying technology in education, I'm now learning about the importance of computer programming technologies in shaping an entire generation of girls, youth of color, and immigrant learners.

I'm proud to have founded a company that highlights issues relating to media education and technology innovation in efforts to help support communities, confront social injustices, and impact technology policy.

Over the past two years, MEDIA MAKE CHANGE has already established a proven track record in multimedia development by helping to produce the Beyond the Bricks media literacy curriculum and create new media and digital video campaigns for the Schott Foundation for Public Education.

 

MMC’s blog Media Speaks! has featured original, insightful, and critical content in the area of media literacy, advocacy, and technology innovation.

In the summer of 2012, MEDIA MAKE CHANGE facilitated an online cross-cultural dialogue with In Conversation, a monthly feature that highlighted women of color programmers and mediamakers. Additionally, MMC led a nationwide social media and digital storytelling campaign with #RememberKatrina to bring awareness to environmental and social issues facing citizens living in Louisiana and surrounding states. MMC is also currently working with social entrepreneurs to produce successful crowdfunding campaigns.

Looking ahead, I want to solidify MEDIA MAKE CHANGE’s place in digita media and social justice history by incorporating a dynamic interactive platform that will inspire people to use media and technology to change their communities for the better.

As a Media Ideation Fellow, I will be able to take change agency to the masses with the help of mentorship and financial assistance.

With the support of the Media Ideation Fellowship, I will be able to:

  • research established crowdfuding, educational technology, media education, and progressive online platforms
  • develop proposals and business plans for potential investors
  • gather a team of official MEDIA MAKE CHANGE mediamakers and content producers
  • design and develop MMC’s interactive Call-to-Action Challenge (CTAC) portal

The fellowship will afford me the time to conduct research and produce work that will reflect an expansion of MEDIA MAKE CHANGE's brand and mission towards interactivity and civic/community engagement.

In order to accomplish this and more, I’m asking for your nomination for the 2012 inaugural Media Ideation Fellowship.

How to nominate me

You can support by simply going to http://mediaideation.org/nominate/ and filling out the information provided below:

I sincerely appreciate your love and support.

Tara

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